Privacy Policy

AVG Solutions FZCO (the “Company”, “we”, “us”, “our”) respects the privacy of users of the website https://avg-solutions.com and is committed to protecting personal data.

Registered address:  
Meydan Grandstand, 6th Floor
Meydan Road, Nad Al Sheba
Dubai, United Arab Emirates

Phone: +971 52 789 8336
Email: cargo@avg-solutions.com  

By using this website, you agree to the terms of this Privacy Policy.

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### 1. Data We Collect
We may collect the following categories of data:

Contact details
– Name
– Company name
– Email address
– Phone number

Cargo and shipment information
– Origin city
– Destination city
– Cargo characteristics
– Cargo parameters (weight, dimensions)

Technical data
– IP address
– Browser type
– User device information
– Operating system

Website usage data
– Pages visited
– Time spent on the website
– Referral source
– User actions on the website

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### 2. How We Use Data
The collected data is used to:
– process inquiries submitted via website forms;
– calculate transportation costs;
– provide logistics services;
– communicate with clients;
– improve website performance;
– analyze website traffic;
– enhance service quality.

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### 3. Data Sharing with Third Parties
We do not sell or disclose personal data to third parties.

Data may be shared only with:
– logistics partners;
– IT service providers;
– analytics systems;
– hosting providers;

and only to the extent necessary to provide our services.

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### 4. Cookies and Analytics
The website uses cookies to improve performance and analyze traffic.

Cookies enable us to:
– analyze user behavior;
– improve website functionality;
– optimize the user experience.

You may disable cookies in your browser settings.

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### 5. Data Retention
We retain personal data only for as long as necessary to:
– process inquiries;
– provide services;
– comply with legal requirements.

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### 6. Data Security
We implement technical and organizational security measures to protect data against:
– unauthorized access;
– loss;
– alteration;
– disclosure.

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### 7. Users’ Rights
Users have the right to:
– request access to their data;
– request correction of their data;
– request deletion of their data;
– withdraw consent to data processing.

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### 8. Policy Updates
The Company may update this Privacy Policy from time to time. The current version is always published on this page.

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### 9. Contact Details
AVG Solutions FZCO

Meydan Grandstand, 6th Floor
Meydan Road, Nad Al Sheba
Dubai, UAE

Email: cargo@avg-solutions.com